If you are looking for a method to add a Live Chat feature to your WordPress Website. You’re in the right place. In this guide, I’ll teach you how to add live chat to WordPress websites.
Live Chat is a very useful way for your visitors to reach you easily. You can solve their queries and problems. It allows you to provide faster support to your customer So, they can contact you fast and easy
In this article, I will show you the solution step by step, So that you’ll be able to add Live Chat to your WordPress Website.
How to Add Live Chat to WordPress
There are so many ways to add Live Chat to your WordPress Website. It is the best Live Chat Software which we gonna talk about It’s easy to use and absolutely free of cost.
In order to Add Live Chat to WordPress we need to do 2 steps:-
- Create an Account on crisp.com
- Link your crisp Account with your WordPress website
Crisp is a Live Chat tool that we are going to use to add a live chat feature to our WordPress website. So, Let’s go with the first step to create an account on crisp.com
Click on *Use Crisp for free* and this will take you to the next page where you will have to enter some basic information.
Fill up these details and press *Continue* to move forward to the next step in the next step you have to enter the domain and the name of your website.
Now enter your website address and your website name here and click on continue to go to the third and final step to create an account on the crisp and the last and final step is to finalize your information.
Next Click on *Okay, Finalize* to finish the process of creating an account and your account will be created and you’ll see the dashboard of your account.
And there you will see the Dashboard of your Account and it will be successfully created. So, this is the place where you’ll Chat with your visitors. Now we can move to Step 2 which is to connect this crisp Account with your WordPress Website to add a Live Chat option there.
Now in order to connect your crisp account with your website, you need to install a Crisp Plugin on your website.
To install crisp Plugins go to your WordPress Dashboard and click on Plugins > Add New then the WordPress Plugin section will be opened. Now search for a plugin called *Crisp Live Chat*
When you’ll search *crisp* you will get this plugin then install and activate it to get it into your Website.
After activating this plugin you will see this popup. So, you have to click on *Connect with Crisp* to connect your website with your crisp Account.
And your website will be connected with your crisp account and you can come back to your crisp account and that’s all.
Now you can switch to your crisp Account Dashboard. And you’ve successfully added the Live Chat feature to Your WordPress Website.
It is time to check, Is the Live Chat option working on our site? Go to your website.
If you go to your website you will see the Live chat is working properly.
Now any visitor who comes to your website can chat with you by clicking this live Chat icon. By default, you will see the Live Chat Icon in this place instead of the profile picture but you can set your image by going to your crisp account so let’s do it.
So, In order to use your image as an icon of Live Chat, go to your crisp account and you will need to click on the settings button. Which is on the left bottom of the screen of your crisp account.
Then click on Account to upload your image to crisp. Then you will see all your crisp account details. This will be the place where you can set your image as an icon of live chat.
You can set your image here by clicking this link. After adding the image here when you will click outside then your changes will be saved automatically.
So, as soon as you do this. If you go to your website you will see your picture will be updated on your website.
So, you can customize your Live Chat options and make them more user-friendly by going to your crisp account settings.
So, that’s it, friends, I hope this article helped. Now you know how to easily add free Live Chat to your WordPress Website. If you want to see more WordPress Video Tutorials and valuable insights on what’s happening on the web, you can Subscribe to my Newsletter for weekly updates.